Accessible transport
Everyone should be able to access public transport in the West Midlands.
We provide information for people who have accessibility needs. We also help people get around the network.
We work with operators to raise awareness about disabilities. We help to train staff to help people with accessibility needs.
We also provide accessible customer services. We talk to disabled people to make sure our buildings and services are easy to use.
The Equality Team is in charge of transport accessibility. It’s part of the West Midlands Combined Authority (WMCA). You can contact the team for more information.
Equality Team
West Midlands Combined Authority
Email: EqualityTeam@wmca.org.uk
Phone: 0121 214 7401
Monday to Friday, 9am to 5pm
Closed weekends and bank holidays
Accessible services
West Midlands Bus on Demand is a flexible shared bus service.
You can book a journey when you need it, rather than following a fixed timetable or route.
The service is designed for people who find it difficult to use public transport. In Coventry, anyone can use it.